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www.salesmba.com Sales skills, knowledge and tools for sales professionals |
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Many print advertisements, whether created by
huge agencies or total amateurs, fail to achieve results because they don't have
clearly defined goals. In this article, we will offer you a structured approach
to creating ads that pay you back many times over with more sales.
1. Choose Your AudienceSome products are very specialized and appeal to a narrow market segment; others are well-suited to a variety of potential buyers. If your product or service is the first kind, you know who your audience is; but if you have multiple types of prospects, you need to decide which one you are trying to reach with this ad. In order to achieve its full impact, your ad must appeal to the needs of a specific group of individuals who have similar needs. 2. Set An ObjectiveAsk most people what they are trying to accomplish with their ad, and you'll hear: "To sell more." However, selling more is not the immediate objective for most advertisements. For example, your objective might be for people reading the ad to:
Before creating your ad, write a brief sentence like one of the above that describes exactly what you expect your prospects to do after they read the ad: "As a result of reading this advertisement, I expect (types of individuals) to (take this specific action)." Then, as you write the ad, refer back to this objective and ask yourself whether your ad copy would reasonably make people respond as you intend. For most ads, you should have just one, simple objective. All ads help build market awareness, so that is usually a secondary objective. Your stated objective should be a specific action you expect readers to take. 3. Decide Where To AdvertiseFour things will determine the best medium for your advertisement:
AudienceAsk yourself - what publications are read by my target audience. Most people read the local newspaper, so that's a good place to advertise a product or service having broad appeal. However, if you offer a boat waxing service, you'd do better in a local boating newspaper or magazine. If you provide a business service, you might do equally well in the business section of your newspaper or in a specialized, business-oriented publication. Contact the sales representative for each potential publication and ask for their Media Kit. Among other things, the kit includes information on reader demographics - the number of readers who fall into various categories. The higher the percentage of readers who are in your target audience group, the better the medium is likely to work for you in terms of return on investment. AppropriatenessIf you want to buy a used car, where do you look? In the automotive classifieds. If you need a plumber to open your clogged drain, where do you look? In the yellow pages. Advertisements can work anywhere your prospects may see them, but they work even better when you place your ad where people in your target audience specifically look for your type of product. (That's why auto dealers are usually clustered in auto miles, fast food restaurants are usually very close to each other, and antique dealers are clumped in the same neighborhood.) Start with all publications that are likely to be read by your target audience. Then look for advertisements for your type of product. The publication that has the most ads for your type of product is usually your best bet, for two reasons. First is the fact that most of your prospects will look there first before making a purchase. Second, you benefit from your competitors' trial-and-error research; they wouldn't all be there if it didn't work. If your product is somewhat unique, and is seldom advertised, look for products or services that are generally purchased by the same types of people. Then, when prospects look for the other ads, they find yours there, too. GeographyIf you sell a proprietary line of home security products nationwide, you're in luck. There are several national magazines for this marketplace. But if you install security alarms in your local area, national magazines are a waste of money, even though the readership may be right on. It's the same with newspapers. They can be an excellent buy if your prospects are anywhere in the metropolitan area covered by the paper. Or, the newspaper can be fine if it has a regional edition that matches your local area. In general, you waste money when you place your ad in a periodical that covers a much larger area than your target market. Look for the publication whose circulation most closely matches your market. Incidentally, if your market is national or regional, your best advertising value may be a number of local newspapers in selected cities. PriceEvery publication will quote you a price for each ad size. From this and the information they have on their circulation and the demographics of their readership, calculate your cost per 1,000 impressions:
Make this same calculation for each publication that interests you. 4. Determine The Size Of The AdvertisementThe first time people see your ad, it may make an impression but not motivate them to act. With repetition, more people will realize you are here to stay and begin to respond. Since repetition is an essential factor in the success of most ads, you need to spread your ad budget out over time.
If you can't afford a decent sized ad for enough repetitions in your chosen publication, either find a way to increase your budget or use a less costly publication. 5. Write The Call To ActionOnce you know how big your ad will be, who your audience is and where you will place your ad, you're ready to start writing. As you begin to write your ad, the first words that come to mind are probably the headline, but before you write the beginning of the ad, think about the end. If you're a Fortune 500 company, you may be content to run a general corporate ad that keeps your name in the public eye. For the rest of us, we write ads to make somebody take a step towards purchase. For your call to action, go back to your original objective. What do you want people who read your ad to do? Whatever it is, your call to action at the end of the ad needs to tell them exactly what to do. Examples:
By writing your call to action first, you accomplish two things. First, you make sure your ad ends up where you want it to go. Second, it helps you focus the content for the rest of the ad. To get ideas for your call to action, look through every publication you can get your hands on, and read the ads for your type of business that are run by the largest companies. You can bet that they employ top agencies who have extensively tested their ads. Borrow their calls to action and adapt them to your company. 6. Write The HeadlineAn ad's headline is very closely related to the call to action. They work together to state the same point in two different ways. For example, suppose you sell a terrific stain remover for ceramic tile and your call to action is: Call 555-1234 today. Ask for Norm and receive your free sample of Hyperclean. Your headline might read:
What about cute, teasing headlines? If you're Budweiser or Toyota and everyone knows you, you can become very creative with your ads. Many people will stop and read the ad no matter what the headline says, because they know the company and recognize the logo. If you're relatively unknown, though, cute headlines probably won't work. If people can't immediately tell from your headline what you are selling, unless you have a whole page in full color, they probably won't stop to read the ad. You are much better off writing a headline that tells people exactly what you have to offer, and to whom. 7. Create The Body TextThink of your ad as a sandwich. The headline and the call to action are important. The first makes the prospect stop and read the ad, and the second induces them to take an action; but the middle is where the meat is. The job of the body is to amplify on the promise of the headline and to fill in enough details to make the call to action attractive. When you write the body, try to imagine a prospective customer sitting in front of you. What would you say to them as one person to another? That's the way you want to write your ad - like one person talking to another using language you would be comfortable using in a conversation. Simply tell your prospects what your product or service is, and why it is beneficial. A few more guidelines for writing your ad's body:
8. Add Graphics And Other Design ElementsBack to your objective. If you sell window coverings, an excellent photo can be one of the most important parts of your ad. If you sell accounting, images may be less useful than your list of specialized services. Use graphics and photos if they directly support your headline and your objective. Otherwise, they may confuse the reader about what you offer. And, as with the headline, don't use cute or humorous art unless it is the very best way to communicate your benefits. 9. Wrap It All UpWhen you have created all of the pieces for your ad, the last step is to put them together. Many newspapers and magazines will help you with the last steps of typesetting and integrating any graphics. If not, consider paying a local typesetting house or designer to put it together for you. Either way, clip one or more ads from other companies that appeal to you and show them to the designer as examples of the look you want for your company. What about creating the ad yourself on your own PC. If you're truly a skilled desktop publisher, go for it. Otherwise, pay someone who is. And even if you do it yourself, you may need to provide a disk to a typesetting company for output at the appropriate resolution. Never provide laser or inkjet output for use in a glossy magazine; get it typeset at high resolution. SummaryIf, after reading this article, you decide to have an agency or independent writer create your ad, make sure they follow these steps to define the audience, objectives , medium and call to action before writing the headline and body. Writing great ads is surprisingly easy when you know up front where you are trying to get to, and you never lose sight of that goal along the way.
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Art Siegel, senior partner at SeaBird Associates Inc, is the company's sales strategist, helping clients develop and implement strategies to increase both sales productivity and revenue. Art also is an accomplished author and columnist. |
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